Privacy Policy
This Privacy Policy (hereinafter, the “PRIVACY POLICY”) regulates, in general, the collection and processing by Eurokarpa Ecommerce of the personal data that you provide to us as a user of the website accessible through the domain name eurokarpa-packaging.com (hereinafter, the “WEBSITE”), including the services or any other functionalities that are available at any time through the WEBSITE. All of this without prejudice to the specific provisions established in certain sections, forms or services available on the WEBSITE in order to provide you with the relevant information and, where appropriate, obtain your consent.
Eurokarpa Ecommerce reserves the right to modify the PRIVACY POLICY to adapt it to new legislation, jurisprudence and/or administration, as well as to the practices that it develops at any time through the WEBSITE, taking into account your rights and interests at all times.
In any case, Eurokarpa Ecommerce will provide you with the appropriate technical resources so that you can access the PRIVACY POLICY in order to duly comply with the information obligations that we must observe in accordance with the applicable regulations on data protection.
Who is responsible for the processing of your data?
The Data Controller of your data is Eurokarpa, S.L., a company with registered office at San Miguel, s/n 20250 Legorreta (Guipúzcoa), registered in the Mercantile Registry of Guipúzcoa. Volume 1449, Folio 79, Sheet No. SS-8865. Entry 1.
For any questions related to the PRIVACY POLICY and/or the processing of your personal data, you can contact us at the postal address indicated above and/or via the email address info@eurokarpa.com
How did we obtain your data?
The data that we process at Eurokarpa Ecommerce has been obtained from you, through (i) the different forms that you fill out while browsing the WEBSITE (e.g. contact forms, access within the site, etc.); (ii) by sending a query email or (iii) through other duly identified collection systems, such as the video surveillance system implemented in our facilities.
In the event that the personal data provided belong to a third party, you guarantee that you have informed said third party of the PRIVACY POLICY and have obtained their authorization to provide their data to Eurokarpa Ecommerce for the purposes indicated below.
Additionally, we inform you of the possible processing of your social network data through the corporate profiles that Eurokarpa Ecommerce maintains available on each social network in which it is present, all in accordance with the terms and conditions established on each social network.
For any questions related to the PRIVACY POLICY and/or the processing of your personal data, you can contact us at the postal address indicated above and/or through the email address comercial@eurokarpa.com
What type of data do we process?
The data that we process at Eurokarpa Ecommerce are those that you have provided us through the appropriate forms that we use to formalize our contact with you, access enabled on the WEBSITE, and/or through email, as well as any other data that we obtain through the corporate profiles of Eurokarpa Ecommerce on the social networks in which we are present.
In particular, at Eurokarpa Ecommerce we process the following categories of data, depending on the use you make of the WEBSITE:
- Identification and contact information (e.g. name, surname, email address).
- Internet browsing data (e.g. IP address, visits to web pages, connections to Wi-Fi networks, etc.).
- Data on personal characteristics, training, employment, etc. (in the case of job applications and/or selection processes of Eurokarpa Ecommerce in which you participate voluntarily).
- Images captured by the video surveillance system implemented at the entrances and/or inside our facilities.
For what purpose do we process your data and under what legitimacy?
The processing of your personal data pursues the following purposes:
- Process and manage the contracting and provision of services that, where appropriate, you formalize with eurokarpa-packaging.com through the WEBSITE, based on your request for pre-contractual measures or the contractual relationship established with you in this regard.
- Process and manage requests for information, suggestions, complaints or claims that you make through the WEBSITE or by email, and based on your request for pre-contractual measures or the contractual relationship established with you.
- To manage the queries you send us regarding products, services, offers, promotions and any other relevant information regarding entities linked to eurokarpa-packaging.com, based on your request for pre-contractual measures.
- To manage your application for employment or your registration for a job offer and your participation in the corresponding selection process, based on your request for pre-contractual measures.
- Guarantee the safety and integrity of people and property by capturing images through the video surveillance system implemented at the entrances and/or inside our facilities, based on the legitimate interest of Eurokarpa Ecommerce.
We remind you that you may revoke your consent at any time, free of charge, under the terms set out in Section 7 below.
To whom do we communicate your data?
We inform you that your personal data may be communicated to the following third parties:
- Public bodies and administrations to which, where applicable, Eurokarpa Ecommerce is legally obliged to communicate your data.
No international transfers of your Data are planned.
How long will we retain your data?
In general, personal data will be kept as long as you do not revoke your consent to the processing or request its deletion, as well as the time necessary to comply with the legal obligations that Eurokarpa Ecommerce must observe.
In any case, we inform you that Eurokarpa Ecommerce has established internal data purification policies aimed at controlling the retention periods of the personal data in its possession, so that these may be cancelled when they are no longer necessary and/or appropriate for the purpose for which they were collected.
In particular, the following is stated:
- With regard to the video surveillance system implemented in our facilities, it is noted that the images captured will be deleted within a maximum period of one month.
- For the management of job applications, your data will be kept for a maximum period of 2 years.
What are your rights?
The applicable data protection regulations grant you a series of rights relating to your personal data that you may exercise during the processing of said data. These rights are indicated below:
- Access to your data: You have the right to access your data to know what personal data concerning you we are processing.
- Request rectification or deletion of your data: in certain circumstances, you have the right to rectify inaccurate personal data concerning you that is being processed by us or even to request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected.
- Request limitation of the processing of your data: in certain circumstances, you have the right to request that we limit the processing of your data, in which case we inform you that we will only retain them for the exercise or defence of claims as provided for in the applicable data protection regulations.
- To the portability of your data: in certain circumstances, you have the right to receive the personal data concerning you, which you have provided to us, in a structured, commonly used and machine-readable format, and to transmit it to another data controller.
- Object to the processing of your data: in certain circumstances and for reasons relating to your particular situation, you have the right to object to the processing of your data, in which case we will stop processing them unless, for compelling legitimate reasons, or the exercise or defence of possible claims, they must be retained.
You also have the right to withdraw your consent at any time, without affecting the lawfulness of the processing based on the consent prior to its withdrawal.
You may exercise these rights by sending a written request to Eurokarpa Ecommerce, at the postal address indicated in Section 1 or by sending an email to comercial@eurokarpa.com
Finally, please note that you may file a complaint with the competent Control Authority (in Spain, the Spanish Data Protection Agency), especially when you have not obtained satisfaction in the exercise of your rights. You can contact this Authority through its website: www.aepd.es.
Safety measures
Eurokarpa Ecommerce will treat your data at all times in an absolutely confidential manner and maintaining the mandatory duty of secrecy regarding them, in accordance with the provisions of the applicable regulations on data protection, adopting the necessary technical and organizational measures to ensure the security of your data and prevent its alteration, loss, processing or unauthorized access, taking into account the state of the technology, the nature of the data stored and the risks to which they are exposed.
Cookie Policy
Additionally, we inform you that Eurokarpa Ecommerce has established a Cookies Policy that is accessible through the following link.